I’m a UX researcher and strategist passionate about transforming complex challenges into actionable, user-centered solutions. Over the past several years, I’ve worked with diverse teams across corporate, civic tech, and government sectors, helping them bridge the gap between research insights and impactful design decisions. My career is built on the belief that thoughtful UX research doesn’t just create better products—it fosters alignment, clarity, and genuine impact for users and stakeholders alike. I currently work on on the VA.gov healthcare portal, researching, designing and implementing healthcare and benefits tools used by millions of US Veterans.